Your privacy is important to us at Construction Guide & Solutions. This policy explains how we handle your data, maintain confidentiality, and protect your personal information in accordance with UK law.

Information We Collect

We collect data only as necessary to deliver our services and improve your experience on the platform.

• Personal contact details such as name, email address, and phone number, provided by users during form submissions.
• Technical data including your device information, IP address, browser type, and usage statistics.
• Usage data such as which pages are visited, links clicked, and interactions with content or downloads.
• Feedback, questions, or messages submitted directly through our forms.

How We Use Your Data

We only use personal data to provide our services, answer your questions, and send relevant information.

• Communicating with you when you request info, resources, or expert contact.
• Personalizing website functionality and content recommendations.
• Analysing website usage to improve features, security, and user support.
• Fulfilling any legal and regulatory responsibilities under UK data law.

Legal Basis for Processing

All personal data is processed under the UK GDPR and related legal bases.

We process information under legitimate interest (to operate our platform) and consent (where required for email communications or data collection forms). We do not sell or lease user data.

Information Sharing

Your information is only shared under strict conditions as outlined below.

• With service providers who assist in running or securing the website, bound by confidentiality obligations.
• If required by law, regulatory bodies, or as part of a legal process.
• To protect platform rights or investigate security threats, always with user privacy in mind.

Data Security

We use secure technologies and processes—such as encrypted connections, regular security reviews, and data minimisation—ensuring your personal information stays protected against loss, misuse, or unauthorised access.

Your Rights

Under UK GDPR, you have several rights concerning your personal information.

• Request access to the personal data we hold about you at any time.
• Ask for corrections or updates to inaccurate personal information.
• Request erasure or restriction of your data in certain circumstances.
• Object to how your data is processed or used for direct marketing communications.

Cookies Policy

We use cookies to support website functionality, measure traffic, and enhance your browsing experience. To manage cookie preferences, please see our Cookie Policy.

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Contact Us

To exercise your rights or with questions about personal data, contact our data protection team via the methods below.

Changes to This Privacy Policy

We may update this policy to reflect changes in law or our practices. Updates will be posted here on our website.